Free
Free forever for the smallest venues – a loyalty card with no payment and no commitment.
- 25 active cards free forever
- 1 venue
- Apple & Google Wallet card
- QR code and scanner from the staff's phone
- 1 push campaign per month
No hidden fees, no activation fee. Start for free on the Free plan.
Save -16 % with yearly billing (charged once a year). All prices are shown excl. VAT.
5+ venues? We'll prepare a custom Enterprise plan. →
Free forever for the smallest venues – a loyalty card with no payment and no commitment.
One venue that wants to get a loyalty program going and, above all, see that it pays off.
A venue that wants not only to win customers but to keep them automatically.
An established venue that wants to get the most out of loyalty and manage it down to the detail.
| Funkce | Free | Start | Growth Most popular | Pro |
|---|---|---|---|---|
| Loyalty program | ||||
| Active cards included | 25 | 500 | 2,000 | unlimited |
| Venues | 1 | 1 | + more (+20 €) | + more (+16 €) |
| Scanning devices | 1 | 2 | 4 | 6 |
| Apple & Google Wallet card in your branding | Ano | Ano | Ano | Ano |
| QR code at the till + scanner on the staff's phone | Ano | Ano | Ano | Ano |
| Statistics and customer database | Ano | Ano | Ano | Ano |
| "What Walio brought you" overview (ROI) | Není součástí | Ano | Ano | Ano |
| Campaigns and automation | ||||
| Automatic welcome push | Ano | Ano | Ano | Ano |
| Customer segmentation | Není součástí | Není součástí | Ano | Ano |
| Manual push campaigns | 1 / mo. | 4 / mo. | unlimited | unlimited |
| Behavioral automation | Není součástí | Není součástí | Ano | Ano |
| Vouchers and discount promotions | Není součástí | Není součástí | Ano | Ano |
| Voucher campaign results | Není součástí | Není součástí | Ano | Ano |
| "Voucher expires soon" reminder | Není součástí | Není součástí | Ano | Ano |
| Prepaid gift vouchers | Není součástí | Není součástí | Ano | Ano |
| Collecting Google reviews | Není součástí | Není součástí | Ano | Ano |
| Monthly performance report by email | Není součástí | Není součástí | Ano | Ano |
| Personal automation | Není součástí | Není součástí | Není součástí | Ano |
| Automation with a voucher attached | Není součástí | Není součástí | Není součástí | Ano |
| Interest collection and customer tags | Ano | Ano | Ano | Ano |
| Targeting campaigns by tag | Není součástí | Není součástí | Není součástí | Ano |
| Autopilot | Není součástí | Není součástí | Není součástí | Ano |
| Reservations | ||||
| Public reservation page | Není součástí | Ano | Ano | Ano |
| Email reservation reminders | Není součástí | Ano | Ano | Ano |
| Services and staff (calendars) | Není součástí | Není součástí | Ano | Ano |
| Payment upfront (deposits + vouchers) | Není součástí | Není součástí | Není součástí | Ano |
| Profile and tickets | ||||
| Public venue profile (hub) | Ano | Ano | Ano | Ano |
| Tickets and events | Ano | Ano | Ano | Ano |
| Integrations and support | ||||
| Customer list export | Ano | Ano | Ano | Ano |
| Stats and campaign export | Není součástí | Není součástí | Ano | Ano |
| Integrations and webhooks | Není součástí | Není součástí | Není součástí | Ano |
| English support | Ano | Ano | Ano | Ano |
| Support response time | no SLA | within 72 h | within 48 h | within 24 h |
Venue chains, white-label, custom integrations or migration from your current program. When what you need doesn't fit the plans, we build Walio around the way you work – not the other way round.
Work out in a minute how much a loyalty program adds to your monthly and yearly revenue.
Yes. The Free plan is free permanently – no payment, no card details and no commitment. It includes 25 active cards, 1 venue and 1 campaign per month. Cards your customers already keep on their phones keep working even after you hit the limit – only the issuing of new ones pauses until you move to a higher plan. You can move to a paid plan for free at any time, and switch back just as easily.
Yes, up or down and whenever you like – you make the change yourself in the portal. An upgrade applies immediately and only the pro-rated remainder of the period is charged; a move to a lower plan takes effect right away and you pay the lower price from the next invoice. You can go back to Free as long as the account fits into it (25 active cards and one venue) – for larger programs get in touch and we'll sort it out.
No. Every modern phone comes with Apple Wallet and Google Wallet pre-installed. The customer scans the QR code and has the card in their wallet within seconds – no downloading or registration.
Today. Registration and the setup wizard take about 5 minutes. Once you finish, you can hand out the card to customers.
Staff scan the customer's QR code from a phone or a paired tablet, and the stamp or points are credited instantly. No extra hardware is needed.
We'll notify you in time and suggest a suitable upgrade. Cards customers already keep on their phones always keep working – once you hit capacity, only the issuing of new cards pauses until you move to a higher plan. The Pro plan has no card limit.
From the Growth plan you add more venues under one account for 20 €/mo. (Pro 16 €) per venue (excl. VAT) – you choose the number right at registration, or add them anytime later in the portal. Each venue has its own loyalty card, statistics and scanning device, and you manage it all from a single login. For chains of 5+ venues we'll prepare a custom Enterprise offer.
For now it runs manually via QR scan. A connection with the Dotykačka till is on the roadmap, and on the Pro plan we handle custom webhooks and integrations. You can download your customer list as a CSV on every plan — it is your data. Exporting stats and campaign results comes with the Growth plan and up.