For retail

A loyalty program for retail that brings customers back

Give customers a reason to shop with you again. A digital card in their phone collects points for purchases, reminds them on its own, and one message brings people in even on slow days. No app to download.

Try for free Pricing & plans

Free plan for small venues.

  • Card in the phone
  • No app to download
  • Live in 5 minutes
Retail – loyalty card in Apple and Google Wallet

Why a one-time purchase isn't enough for a store

Retail lives on repeat purchases. A customer who comes back regularly will bring you many times more over a year than a random passer-by. And keeping an existing customer is up to 25× cheaper than chasing a new one through advertising.

Big chains have loyalty cards and apps. A small store usually has nothing, so the customer disappears after a purchase and you have no way to remind them. On top of that, a paper card gets lost before it can be filled up.

Walio puts a loyalty card straight into the customer's Apple or Google Wallet. It collects points for purchases, you get your own customer database, and with a single tap you send them an offer exactly when they're deciding where to shop.

How the loyalty program works in a store

  1. 1. Choose a reward for purchases

    For example a discount after collecting points or a gift after five purchases. In the wizard you set the rule and the reward text in a few minutes.

  2. 2. Hand out the card via a QR code

    Put the QR code at the till or in the shop window. The customer scans it with their camera and has the card in Apple or Google Wallet. No app to download, done in seconds.

  3. 3. Add points at the till

    Your staff scans the customer's card from a phone or tablet and the points or stamp are added instantly. No extra hardware, no holding up the queue.

  4. 4. Bring customers back

    With a single tap you send an offer for a slow day or a seasonal promotion. For inactive customers Walio can send a reminder on its own. The store fills up even outside peak hours.

What Walio brings a store

Built around how retail actually works: repeat purchases, seasons, loyal customers.

  • Points for purchases that draw them back The customer collects points or stamps for purchases and, once the goal is reached, gets a discount or a gift. They see in their phone how much is left and come back to complete it.
  • Get slow days moving with one message An empty morning? Send customers a push with a seasonal offer. It lands right on the lock screen just as they're deciding where to go.
  • Bring back customers who haven't shopped in a while Anyone who hasn't shown up for a while gets a friendly invitation back on their own. You don't lift a finger, they come back for another purchase.
  • Remembers birthdays A greeting and a small gift go out on their own on the right day. A great excuse to invite the customer back to your store.
  • No extra hardware No new readers and no complicated systems. Your staff scans the card with a phone or tablet at the till and the points are added. You can set it up yourself.
  • See who comes back In the overview you see how many customers return and who your regulars are. You can reward them before they go to a competitor.
The Walio app

See what it looks like inside

A clear, simple app. Statistics, your customer database and the loyalty card in one place, no training, no clutter.

Statistics overview in the Walio app: scans, active customers and yearly trend
Statistics that actually help How many people come back, when you're busiest and how your programme grows month over month.
Customer list in the Walio app with tags and visit counts
Your customers at your fingertips Every customer, their visit count and tags like VIP or "dormant". Export to CSV in one click.
Ing. Gabriela Pilchová, owner of the Kafáček café
Case study

Kafáček, Orlová

Data over 1 year of operation · April 2025 – June 2026

of customers returned
77%
visits with a card
1,250+
visits per customer
7.6
rewards handed out
125
cards issued
210

„At Kafáček, Walio let us switch to digital stamps and it's a huge simplification. Customers have the card right in their phone, staff instantly see the stamp count, and the whole process is fast, convenient and paper-free."

Ing. Gabriela Pilchová, owner of the Kafáček café
Ing. Gabriela Pilchová, DiS. owner, Kafáček (Orlová)
Read the full case study

Do the math

How much extra will a loyalty program earn you?

Enter your number of customers and average spend. The calculator works out how much repeat visits add to your monthly and yearly revenue.

Calculate your return →
Pricing

Plans from €0

Choose the plan that fits your needs. See the full overview in pricing.

Free

Free

Forever, no commitment

A loyalty card in Wallet and a QR code. Try Walio with no risk.

Start

€20 / mo

with annual billing (otherwise €24)

Wallet card, QR code, basic statistics. Everything for the first step.

Growth

€34 / mo

with annual billing (otherwise €40)

Push campaigns and a monthly report on top. Customers come back on their own.

Pro

€54 / mo

with annual billing (otherwise €64)

Personal automation, offer recommendations and unlimited push campaigns.

Frequently asked questions

Have more questions? Write to us or call. We'll figure it all out together.

Yes. Walio is built exactly for small venues with no IT department. You can set it up yourself through the wizard in a few minutes, and the Start plan from about €24 per month (provisional pricing, card payment) covers one store and 500 active cards.

Yes. You can collect points for spending and stamps for purchases, whichever suits your product range. You set it up yourself in the wizard.

No. The card is saved into Apple Wallet or Google Wallet, which every modern phone has preinstalled. The customer scans the QR code, fills in a few details and has the card in their wallet, with no download or registration.

For now, points are added manually via a QR scan, with no changes to your till. A connection to the Dotykačka POS is on the roadmap, and on the Pro plan we handle custom exports and webhooks.

Plans start at about €24 per month (provisional pricing) with no activation fee, paid by card. There's also a free Free plan to start with. You'll find the full overview, including campaign and automation features, in the pricing page.

Launch a loyalty program in your store today.

No waiting and no complicated setup. The wizard walks you through it in a few minutes and you hand cards to customers right away. You take care of sales, Walio takes care of their returns.

  • Customers who come back
  • More repeat purchases
  • Live in 5 minutes
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