Feature

Loyalty stamps for purchases in your online shop

Selling online as well? The official Walio plugin for WooCommerce sends every paid order to Walio and the stamps land on the customer's loyalty card. Anyone who doesn't have a card yet is offered one right on the thank-you page, and the stamps wait for them.

Try for free Pricing & plans

Free plan for small businesses.

  • Plugin for WooCommerce
  • Rules live in the portal
  • From the Pro plan

Loyalty that doesn't stop at the counter

A business with an online shop usually has two halves of its customer base that know nothing about each other. Stamps are handed out at the counter, an online order counts for nothing, and the customer who orders from you every month isn't in the loyalty program at all. That's exactly the customer you want to keep.

The Walio plugin for WooCommerce closes that gap. Once an order is paid, it sends the purchase to Walio – line items, amounts and the customer's contact details – and Walio decides how many stamps come out of it, based on the rules you set in the portal. The plugin decides nothing on its own: a stamp per order, per every €20 or per item is a switch in Walio, and your shop never notices the change.

The same plugin also issues event tickets, which are included in every plan, free one included. Stamps for purchases start with the Pro plan.

How to get stamps for purchases running

  1. 1. Install the plugin

    You download the Walio plugin for WooCommerce straight from the portal, under Integrations, and upload it to WordPress. You paste in an API key created in the same place and switch the loyalty module on. It starts in dry-run mode: it writes what it would do into the order notes, but sends nothing.

  2. 2. Set the rules in Walio

    A stamp per order, per every €20, or per item. Plus a minimum order amount, a cap per order and a choice of whether tickets count towards it. All of it lives in the portal, not in WordPress.

  3. 3. The customer buys and the stamps appear

    After the order is paid, Walio finds the card by the e-mail or phone number on the order and adds the stamps to it. If there's no card, the thank-you page offers one and the stamps wait 90 days.

What stamps for purchases can do

The rules stay under your control in Walio; the shop only reports what happened.

  • Rules change in the portal, not in your shop Walio decides how many stamps an order is worth. Changing the rate means no work in WordPress and no plugin update, so you can do it yourself whenever you like.
  • Three ways to count A stamp per order, per every €20 or per item – with a minimum amount and a cap per order, so a clearance sale doesn't turn into free rewards. Selected categories can be excluded.
  • A customer without a card doesn't lose the stamps Stamps for a purchase wait 90 days. As soon as the customer saves a card with the same e-mail address, the stamps are added to it retroactively.
  • The card is offered the moment they've paid The thank-you page and the confirmation e-mail tell a new customer how many stamps are waiting for them. There is no better moment to hand out a loyalty card online.
  • A refunded order takes the stamps back A full refund or a cancelled order removes the stamps again. Without that, rewards could be collected for free: buy, get a stamp, ask for your money back.
  • Tickets in the same plugin The same plugin can issue an event ticket into Apple and Google Wallet once an order is paid. Tickets are in every plan; stamps for purchases start with Pro.
The Walio app

See what it looks like inside

A clear, simple app. Statistics, your customer database and the loyalty card in one place, no training, no clutter.

Statistics overview in the Walio app: scans, active customers and yearly trend
Statistics that actually help How many people come back, when you're busiest and how your programme grows month over month.
Customer list in the Walio app with tags and visit counts
Your customers at your fingertips Every customer, their visit count and tags like VIP or "dormant". Export to CSV in one click.
Pricing

Plans from €0

Choose the plan that fits your needs. See the full overview in pricing.

Free

Free

Forever, no commitment

A loyalty card in Wallet and a QR code. Try Walio with no risk.

Start

€20 / mo

with annual billing (otherwise €24)

Wallet card, QR code, basic statistics. Everything for the first step.

Growth

€34 / mo

with annual billing (otherwise €40)

Push campaigns and a monthly report on top. Customers come back on their own.

Pro

€54 / mo

with annual billing (otherwise €64)

Personal automation, offer recommendations and unlimited push campaigns.

Frequently asked questions

Have more questions? Write to us or call. We'll figure it all out together.

WooCommerce on WordPress – you need WordPress 6.4, WooCommerce 8.0 and PHP 8.1 or newer. The plugin is official, comes from us, and you download it in the portal right next to your API key. We don't support other platforms yet, but do get in touch – we prioritise them by what customers ask for.

The Pro plan. Ticket sales in the same plugin, on the other hand, are part of every plan, including the free one.

By the contact details on the order – the e-mail address or the phone number. If a card is found, the stamps go onto it. If not, they wait 90 days until the customer saves a card with the same contact details.

A full refund or a cancellation takes the stamps back. After a partial refund the customer keeps them: an order doesn't reliably say which item is coming back, and we can't remove stamps by hand yet. If you want to plan for it, the cap per order helps.

No. The plugin installs like any other and starts in dry-run mode: it writes what it would do into the order notes, but sends nothing. You switch it to live once the numbers look right to you.

No. Only the order's line items count, not shipping. Whole product categories, and tickets, can be excluded too – in the rules in Walio.

Get loyalty running in your online shop too.

Stamps for purchases in WooCommerce, rules under your control in Walio, and a loyalty card offered the moment a customer has paid. Start free – you download the plugin in the portal and we're happy to help with the setup.

  • Plugin for WooCommerce
  • Stamps for purchases from Pro
  • Tickets in every plan
Try for free